Develop Teams and Individuals

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Course Outline

This course is designed to provide participants with the skills and knowledge to assist in identifying and developing the needs of their workgroup. It is aimed at staff who have the responsibilities of managing and developing teams and individuals under their management.

Learning Outcomes: 

At the completion of the program participants should be able to:

  • Determine development needs
  • Develop individuals and teams
  • Monitor and evaluate workplace training



Delivery Mode 




Course Code

BSBLED401A – (Unit from the Certificate IV of Front Line Management)


Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the Certificate (Certificate IV in Front Line Management BSB40812) and 100CPD Points. 

Completion of any of the units within the Certificate will result in a Statement of Attainment.


On Application 

Commencement Dates 

Available 24/7


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Course Contact:

MCI Client Relationship Manager:
Barry Benjamin +61 2 8292 0916 or email [email protected]
or Visit the website