Implement Operational Plan

Course Summary


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Course Outline

Implement Operational Plan course aims to provide participants with the performance outcomes, knowledge and skills required to effectively implement and monitor operational plans in their workplace.

This course provides the key ingredients to manage positive results by carrying out a productive, safe and profitable work environment. Ensure team capabilities is measured systematically when negotiating and monitoring performance.

Learning Outcomes: 

  • Understanding organisation measures and strategic plans
  • The planning process and effective goal setting
  • Power of alignment and motivation
  • Recruitment and selection
  • Critical thinking and innovation
  • Knowing| Being | Doing and the power of fellowships
  • Performance management model
  • Managing unsatisfactory performance



Delivery Mode 




Course Code

BSBMGT402A – (Unit from the Certificate IV of Front Line Management)


Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the Certificate (Certificate IV in Front Line Management BSB40812) and 100CPD Points.

Completion of any of the units within the Certificate will result in a Statement of Attainment.


On Application

Commencement Dates

Available 24/7


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Course Contact:

MCI Client Relationship Manager:
Barry Benjamin +61 2 8292 0916 or email [email protected]
or Visit the website